Can not download apps from play store

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Software problem? Forum Statistics 1,, Discussions 21,, Messages 5,, Members 16, online. Share this thread. When the cache and data are cleared, the Google Play Store error should be resolved. If not, continue to the next step. If clearing the cache and data doesn't resolve the issue, remove your Google account, restart your device, and then add your Google account again. Under Accounts , tap the name of the account that you want to remove. If you're using a Google account, tap Google and then the account.

Google Play Troubleshooter. Google Play Help Center. What are Google Play Store errors? Open the app details and tap the Force stop button. Tap the Clear cache button. Try to download the app again. Tap the Clear data button. Remove your Google account and then add it again If clearing the cache and data doesn't resolve the issue, remove your Google account, restart your device, and then add your Google account again.

Open the Settings menu on your device. Tap the Menu icon on the top right corner of the screen. If the signal the weak, you can attempt to:. You can swipe down the screen to enter the notification bar and tap on the icon of Wi-fi or cellular data to turn it off. After a few seconds, you can click on the icon again to enable the feature. Then you can try to download the wanted App from Google Play once again to see whether it is successfully this time. It is possible that the network connection you are using is not strong enough or usable so you can try to use other connections.

For example, you can switch the Wi-fi connection to phone data and try again. The Android OS version plays an important role in the phone running- all the programs on the phone will work smoothly only when the device has a good and stable system. And sometimes, an outdated OS version would cause some phone issues like application downloading failure.

So updating the system version is also a method to fix the problem. Now what you need to do is only to go with the instructions to install the latest Android OS version on your phone. Although there are a lot of applications on the market, they are not compatible with all the device and system. This is also one of the reasons of the download failure.

And if you really want to use the specified App which is incompatible with your device, you can try to download its APK file. To get the file, you need to download it via a computer at first. The detailed steps are:. Just tap in its name and add a word "apk" in the searching bar. Not all the smartphone devices are coming with the same features and specs.